Terms of Service

DearIntus · Version 1.2 · Effective 11 November 2026

1. Accepting this agreement

When you download and use DearIntus (“DearIntus” or “the service”), you enter into an agreement with Hongtao Liu, an individual developer (“we”, “us”). By signing up, signing in or continuing to use DearIntus, you agree to this agreement. If you don’t agree, please don’t use the service.

The agreement consists of:

1. Apple’s Licensed Application End User License Agreement (Standard EULA), which applies to DearIntus as obtained from the App Store;
2. these Terms of Service, which supplement the Standard EULA;
3. our Privacy Policy, which explains how we treat your personal information.

Where these Terms and the Standard EULA differ, these Terms govern the specific rules of the service, without reducing any rights the Standard EULA gives Apple. Apple is not a party to these Terms and is not responsible for the service or its content.

2. Who can use DearIntus

You must be at least 18 years old and able to enter into this agreement under the law where you live. We ask you to confirm you are 18 or over when you sign up. If we find that an account belongs to someone under 18, we will close it.

3. What DearIntus is

DearIntus has three rooms:

• Tarot: draw cards and read their meanings; with a purchase, write to the reader, receive a reply and keep asking.
• Astrology: cast horary, natal and “this year” charts on your phone; with a purchase, ask Lilly for a letter.
• Inner Weather: check-ins, journal, practices, lists, kitchen and Talk.

Most free features run on your phone. Letters, Talk, weekly letters, memory and similar features are paid.

You need to sign in to use DearIntus (with Apple, Google or email). When you sign in to your account on a new device, sign-ins on your other devices end. Please use DearIntus only as this agreement and the law allow.

4. Not professional advice

The cards, charts, readings and replies in DearIntus are tools for looking at a question from another side and sorting out your thoughts, for self-reflection. They:

• are not medical, counselling or therapy, legal, financial, investment or any other professional advice, and cannot diagnose or treat any condition;
• do not predict the future or guarantee any outcome;
• are no substitute for doctors, counsellors, lawyers, financial advisers or other professionals.

When you ask a specific medical or legal question, the reply will decline that part and point you to a professional. For important decisions, use your own judgement and seek professional help where needed. The choice is always yours.

5. Replies are written by AI

Replies from the reader, Lilly and DearIntus are written by AI, not by a person, and every letter says so. Before you write, we ask your permission to pass your content to an AI provider; see the Privacy Policy. Replies are not reviewed by a person before they reach you and may be inaccurate, incomplete or unsuitable for your situation. Please don’t treat a reply as a statement of fact, or rely on it alone for important decisions about your health, legal matters, money or similar.

With “Enable knowledge base” on, replies draw on classic card meanings and traditional astrological rules and cite their sources. We work to keep citations accurate but cannot guarantee every one.

6. Crisis and safety

DearIntus is not an emergency or crisis service, and we do not monitor what you write in real time. If you are thinking about harming yourself or someone else, or you or someone else is in danger, contact your local emergency number (for example 112, 911 or 999) or a crisis line now.

If what you write includes words about self-harm or suicide, the app shows you help lines for your region first instead of replying as usual; sometimes the reply itself will ask you to reach out for help now, with help lines shown below it. That list is for reference only; numbers and hours can change, so please rely on what local services publish.

7. Your account

Please give sign-in details that are real and work, keep your account secure and don’t share it. Actions taken through your account are treated as yours. If you think your account has been taken over, contact us as soon as possible.

8. Your content

The questions, letters, journal entries and other content you write (“your content”) belong to you. DearIntus is a place for you alone: unless you share something yourself, no other user can see it.

To provide the service, you give us a limited, non-transferable, royalty-free licence, for as long as you use the service, to store and process your content as described in the Privacy Policy and pass it to our service providers (including an AI provider) to write replies. Beyond that, we will not copy, adapt, publish, publicly display or distribute your content, or use it for advertising, promotion or any other purpose. This licence ends when the content is deleted, unless the law requires otherwise.

You are free to use the replies written to you for personal purposes and to share them; shared images are labelled “Written by AI”. To the extent the law allows, we claim no rights against you in those replies. Different people may receive similar replies, and we do not guarantee that a reply is unique.

Please don’t include other people’s personal information in your content unless you have the right to share it.

9. Subscriptions and purchases

• Bought through Apple: every purchase in DearIntus is an in-app purchase through the App Store. Apple takes the payment and Apple’s Media Services Terms apply. Prices are as shown in the App Store at the time of purchase and may vary by region and tax.
• Auto-renewal: Plus and Pro renew monthly. A subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period, and Apple charges your Apple Account for the next period within the 24 hours before the current one ends.
• Cancelling: cancel in iPhone Settings › your name › Subscriptions, or in DearIntus under Subscription › Manage subscription in the App Store. After cancelling you keep access until the end of the period you paid for. Deleting the app or closing your account does not cancel a subscription.
• Refunds: refunds are handled by Apple under its policies; request one at reportaproblem.apple.com. We cannot refund App Store purchases directly.
• Price changes: if a subscription price changes, Apple notifies you in advance under its rules; where your consent is required, the subscription will not renew at the new price without it.
• Offers: if we offer a promotional price or a trial, its rules are set out on the purchase screen; where they differ from this section, the purchase screen prevails.
• One-time purchases and letter packs: “One-off · three replies” and “One-off · a full exchange” cover one letter and the follow-ups after it and do not renew; those letters are kept on our server for 24 hours and then deleted, with your copy kept on your phone. A letter pack lets a subscriber keep writing after this period’s allowance is used; it does not expire but can only be used while you are subscribed. These are consumable purchases and cannot be restored once used.
• Decks: decks bought individually (such as Sacred Rose and Sunday Light) are yours to keep and can be recovered with “Restore purchases” on the same Apple Account. Pro members can use every deck during their subscription; this ends when the subscription ends. Own members can use every deck for as long as they own Own.
• Fair use: to keep the service working well and prevent abuse, members’ letter writing has a fair-use allowance. If you reach it, you can buy a letter pack or wait for the next billing period. We will not stop your service for normal use.
• Own and your own model account: Own is a one-time purchase: you pay once, it never renews, it carries the same membership benefits as Pro, and it can be recovered with “Restore purchases” on the same Apple Account; if Apple refunds the purchase, Own ends. Own members’ letters are written only with the model provider account they connect; Plus and Pro members can choose to do the same. You need your own account with that provider and must follow its terms; the provider charges you for usage, which has nothing to do with us; and if the provider has an outage, runs out of credit or changes its rules, letters may fail in ways we can’t control. You confirm you are entitled to use the API key you connect.
• Restoring purchases: after a new phone or a reinstall, tap “Restore purchases” on the Subscription page or on the pricing screen.
• Statutory rights: nothing in this section affects consumer rights under the law where you live that cannot be excluded by agreement.

10. What you may not do

When using DearIntus, you may not:

• break the law or infringe anyone’s rights, including privacy and intellectual property;
• harass, threaten or deceive anyone, or use DearIntus to create content meant to harm others;
• present replies as the opinion of a real person or professional, or use DearIntus to provide paid readings or counselling to others;
• try to get around payments, allowances, the age confirmation or safety notices, or try to obtain our prompts, keys or other people’s data;
• decompile, reverse engineer or tamper with the app (except where the law expressly allows), access the service in bulk by scripts, scrapers or other automated means, or interfere with or disrupt the service or its servers;
• resell or rent the service or your account.

11. Intellectual property

The DearIntus app, its design, text, card illustrations, music and other materials belong to us or our licensors and are protected by law. Except as the Standard EULA and these Terms allow, you may not copy, modify or distribute them. Open-source software and public data used in the app (such as GeoNames place data and nebula images) are under their own licences; attributions are in the app’s About us page.

12. Changes to the service, and stopping it

We keep improving DearIntus and may add, change or stop features. We will tell you in advance about changes that significantly harm something you have already paid for.

If we decide to stop the whole service, we will tell you in the app at least 30 days beforehand, so you have time to export your records; anything you have paid for and not yet used is handled under Apple’s policies and applicable law.

13. Ending the agreement

You can close your account at any time in Settings › Account › Manage account › Close account; your content is then deleted as described in the Privacy Policy. Subscriptions must be cancelled separately in Apple’s subscription settings.

If you seriously or repeatedly break this agreement, or the law requires it, we may suspend or end your use of the service; where we can, we will tell you in advance and explain why. If we end it because you broke the agreement, payments are handled under Apple’s policies and applicable law.

Terms that by their nature should survive (for example sections 4 and 5, the parts of section 8 that apply after the licence ends, and sections 14, 15 and 16) continue after the agreement ends.

14. Disclaimers and limitation of liability

To the fullest extent permitted by applicable law, the service is provided “as is” and “as available”. We do not promise the service will be uninterrupted or error-free, or that replies will be accurate or fit for your particular purpose.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential loss, or for the consequences of decisions you make based on replies or readings. Our total liability in connection with the service is limited to the amount you actually paid for the service in the 12 months before the event giving rise to the liability.

Nothing here excludes or limits liability that cannot be excluded or limited by law, including liability for our intentional misconduct or gross negligence, fraud, death or personal injury caused by negligence, or your rights under consumer protection law where you live.

15. Claims caused by your breach

If a third party brings a claim against us because you broke this agreement or used DearIntus unlawfully, you are responsible for the reasonable losses and costs this causes us, including reasonable legal fees. This does not apply to any part caused by our own fault, or where the law where you live does not allow such a term.

16. Resolving disputes

We will first try to resolve any dispute arising from this agreement with you informally.

If you are a consumer, you keep the protection of the mandatory laws of the country or region where you live and may bring proceedings in its courts.

17. Changes to these Terms

We may change these Terms, for example because the law or the service has changed. When we do, we will update the version number and effective date on this page, and tell you about important changes in the app before they take effect. If you keep using DearIntus after a change takes effect, you accept the updated Terms; if you don’t, you can stop using the service and close your account.

18. General

If any part of this agreement is invalid, the rest remains in effect. If we don’t exercise a right, that is not a waiver of it. If the Chinese and English versions differ, the version in the language you use prevails, unless the law provides otherwise.

19. Contact

If you have any question about these Terms, write to us.

Hongtao Liu
Email: support@dearintus.com